Knowledge Base

Welcome to the knowledge centre of Mutant Mail. Please select a category and you will be on fast resolution in no time.

Please note that this is a work in progress, and as such new articles will be added.

Below are the linguistic used across Mutant Mail for common terms.

Nerd Terms

Email ID / Aliases - Aliases are email addresses used to maintain appearance, and in reality are associated with another destination email address. In case of Mutant Mail these aliases are used as both forward and reverse gateway to maintain your email id appearance. For simplicity, you can treat each alias as email id.

Recipients - Recipients are your real recipient email addresses where aliases are forwarded to. Your signed up email id is treated as your default recipient, unless you decide to change it in settings. Default recipient is where all aliases will forward emails if they have no recipients attached. Default recipient can be configured for each of your domain.

Your Domains - Domains or custom domains come with various extension (.com, .net, .org etc) that are attached to your account on Mutant Mail and used to create aliases. You need to own a domain name to attach it to MutantMail. Domain names can be easily purchased from domain registrars such as namecheap, godaddy or hostinger.

Monthly Bandwidth - It's the amount of data that's allowed to be transmitted per month. On Mutant Mail bandwidth is incremented each time an email is forwarded or a reply is sent (this is the data). Mutant Mail reset the bandwidth on 1st of every month. When an alias is deactivated or deleted emails sent to it do not count towards your bandwidth.

GPG/OpenPGP Key - PGP (Pretty Good Privacy) is a public-key encryption program that has become the most popular standard for email encryption. You can add a public key to each recipient on MutantMail. This public key is then used to encrypt all emails forwarded to that recipient. Only you will be able to decrypt these emails using the corresponding private key.

Fingerprint - A PGP fingerprint is a shorter version of a public key. It is used as an easy way to identify public keys and verify that they are correct.